Data privacy statement

I. In direct connection with our website

Responsible for the processing of data is:
Albrecht JUNG GmbH & Co. KG
Volmestraße 1
58579 Schalksmühle
impressum@jung.de

Phone: 49 (0) 2355 / 806-0

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

1.1 Hosting
The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

1.2 Content Delivery Network
For the purpose of a shorter loading time, we use for some offers a so-called Content Delivery Network ("CDN") . This service provides content, e.g. large media files, via regionally distributed servers of external CDN service providers. For this reason, access data will be processed on the servers of these service providers. We engage our service providers on the basis of processing on our behalf. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for the purposes of processing the contract, establishing contact

2.1 Data processing for the purposes of performing the contract
Data processing for the purposes of performing the contract For the purpose of performing the contract (including enquiries regarding the processing of any existing warranty and performance fault claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, as in these cases we necessarily need the data to process the contract and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the forwarding of the data to our service providers for the purpose of order, payment and shipping, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.2 Customer account
We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, since in these cases we require the data to open the customer account and you cannot complete the account opening without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to perform the contract and handle your inquiries in accordance with Art. 6 (1) (b) GDPR. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.3 Establishing contact
As part of our customer communication, we collect personal data in order to process your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we necessarily need the data to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.4 Data processing for system comparison/duplicate checking
In order to process our stock of personal data correctly, up-to-date and free of contradictions and, in particular, to avoid multiple or incorrect entries for a person, we reserve the right to carry out regular checks (e.g. as part of a so-called identification/duplicate check) and, where necessary, subsequent data cleansing. This serves our legitimate interests in transparent and correct data processing, which outweigh our interests in accordance with Art. 6 (1) sentence 1 lit. f DSGVO.

3. Data processing for the purposes of shipment
We forward your data to the shipping company within the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR.

4. Data processing for the purposes of payment
As part of the payment process in our online shop, we work together with these partners: technical service provider, credit institution, payment service provider.

4.1 Data processing for the purposes of transaction processing
Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act for us on the basis of processing on our behalf or to the authorised credit institutions or to the selected payment service provider insofar as this is necessary for the payment process. This serves the fulfilment of the contract according to Art. 6 (1) (b) GDPR. In certain cases, payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via technical solution within the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes
We may forward other data to our service providers, which they use for the purpose of fraud prevention and to optimise our payment processes (e.g. invoicing, processing of contested payments, accounting support) together with the data necessary to process the payment as our processors. This serves to safeguard our legitimate interests in fraud prevention or an efficient payment management in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests.

5. Marketing via E-mail

5.1 E-mail newsletter with subscription
If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose. You can unsubscribe from the newsletter at any time. This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data according to Art. 6 (1) (a) GDPR or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.

5.2 Newsletter mailing
The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

6. Cookies and further technologies

6.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). Protection of privacy for terminal devices When you use our online services, we use technologies that are absolutely necessary in order to provide the telemedia service you have expressly requested. The storage of information in your terminal device or access to information that is already stored in your terminal device does not require consent in this respect. For functions that are not absolutely necessary, the storage of information in your terminal device or access to information that is already stored in your terminal device requires your consent. Please note that if you do not give your consent, parts of the website may not be available for unrestricted use. Any consent you may have given will remain valid until you adjust or reset the respective settings in your terminal device. In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. On our website we may use other technologies, which are not listed individually in this privacy policy. Further information on these technologies and the respective legal basis can be found on the platform of our consent management service Usercentrics. Any downstream data processing through cookies and other technologies We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit, device and browser information as well as information on your use of our website (e.g. information on your preferences). This serves to safeguard our legitimate interests in an optimised presentation of our offer that are overriding in the process of balancing of interests. You can access the plattform by clicking on the fingerprint button in the bottom right or left corner of the page. You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™ If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also click on the fingerprint button in the lower right or left corner of the page. If cookies are not accepted, the functionality of our website may be limited. How can I configure the cookie settings of my browser? Each browser is different in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for each browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™ What types of cookies are being used? Functional cookies: These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests). Marketing Cookies: These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests. Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

6.2 Use of Usercentrics Consent Management Platform for obtaining and managing consent
On our website we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and the technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. This is required under Art. 6 (1) (c) GDPR to fulfil our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The consent management service Usercentrics is provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, Usercentrics' web server stores a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information as well as information on your consent behaviour. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in a manner that goes beyond this, which is legally permitted and about which we inform you in this privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA. There is a decision of the European Commission on an adequate level of data protection for the USA as the basis for a third country transfer, insofar as the respective service provider is certified. Certification is available.

6.3 Information on third country transfer (data transfer to third countries)
We use technology from service providers on our website whose headquarters and/or server locations may be in third countries outside the EU or EEA. If there is no EU Commission adequacy decision for this country, an adequate level of data protection must be ensured by means of other suitable guarantees. Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection rules (Binding Corporate Rules) are possible in principle, but require a prior review by the contracting parties as to whether an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures for this purpose. In principle, we have agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional safeguards to ensure that sufficient data protection is guaranteed in the third countries without an adequacy decision. Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that in the EU. For these cases, we ask you, if necessary, in the context of cookie consent, for your consent in accordance with Art. 49 (1) lit. a GDPR to the transfer of your personal data to a third country. In particular, there is a risk that local authorities in the third country may not have sufficiently limited access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies to prevent and/or take action against such access. In particular, the following countries are currently among the third countries without an adequacy decision by the EU Commission (example enumeration): China Russia Taiwan You can find out which third countries we transfer data to in the data protection notices for the respective tool and/or service we use for consent management/Consent Manager Platform (CMP).

7. Use of cookies and other technologies
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information including the legal basis for data processing can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Google Analytics For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to further Google servers for processing. The data processing is carried out on the basis of an order processing agreement by Google.
In order to optimize the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing to Google within the scope of these data sharing settings is based on an additional agreement between the data controllers. We have no influence on the subsequent data processing by Google.
Google Maps For the visual representation of geographical information, Google Maps collects data on your use of the Maps functions, in particular the IP address and location data, and transmits this data to Google and then processes it by Google. We have no influence on this subsequent data processing. Google Tag Manager By means of the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing is carried out on the basis of an order processing agreement by Google. By using the Google Tag Manager, a simplified integration of various services/technologies can be achieved. If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager. YouTube Video Plugin In order to integrate third party content, data (IP address, time of visit, device and browser information) are collected via the YouTube Video Plugin in the expanded data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.2 Use of Facebook services
Use of Facebook Pixel We use the Facebook pixel within the framework of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Irland (hereafter („Facebook (by Meta)“ or “Meta Platforms Ireland“) as described below. The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalised and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels. The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Facebook can be found in Facebook 's (by Meta) privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. There is a decision of the European Commission on an adequate level of data protection for the USA as the basis for a third country transfer, insofar as the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no European Commission adequacy decision for this country/these countries. Our cooperation is based on these guarantees: Standard data protection clauses of the European Commission. Facebook Analyses As part of the Facebook business tools, statistics created via Facebook pixels about your use of our website enable us to analyse visitor activity on the website. The data processing is based on a data processing agreement with Facebook (by Meta). The analysis serves the optimal presentation and marketing of our website. Facebook Ads (Ad manager) We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, data processing is based on an arrangement between joint controllers in accordance with Art. 26 GDPR. The joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this arrangement.

7.3 Other providers of web analytics - and online-marketing-services
Use of Hotjar for web analytics For the purpose of web analytics, technologies of Hotjar Ltd, Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta (hereinafter "Hotjar") are used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies can be used for this purpose. The pseudonymised user profiles are not merged with personal data about the bearer of the pseudonym without the express consent of the user, which must be given separately. Hotjar acts on our behalf. Use of Pinterest Tag for web analytics and advertising purposes For web analytics and advertising purposes on Pinterest and on third party websites, when you visit our website, technologies by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (hereinafter "Pinterest") automatically enable interest-based advertising by means of collecting data (IP address, time of visit, device and browser information, and information about your use of our website based on events we specify, such as a visit to a website or newsletter registration), a pseudonymous cookie ID, and based on the pages you visit. From the data collected, user profiles are created using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website use. We have no influence on the data processing by Pinterest and only receive statistics based on Pinterest tags. This allows us to measure your subsequent usage patterns for web analytics and event tracking purposes when you visit our website via a Pinterest ad. The information automatically collected by Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. The data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

8. Social Media
Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta), Pinterest, Xing, LinkedIn
If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.
Facebook (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. There is a decision of the European Commission on an adequate level of data protection for the USA as the basis for a third country transfer, insofar as the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards: Standard data protection clauses of the European Commission.
Instagram (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with art. 26 DSGVO. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina: There is a decision of the European Commission on an adequate level of data protection for the USA as the basis for a third country transfer, insofar as the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico: There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards: Standard data protection clauses of the European Commission.
YouTube is provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
Pinterest is provided by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (hereafter "Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to and stored on a server of Pinterest, Inc, 505 Brannan St, San Francisco, CA 94107, USA. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
LinkedIn is provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information LinkedIn automatically collects about your use of our online presence on LinkedIn is generally sent to a server at LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA. There is a decision of the European Commission on an adequate level of data protection for the USA as the basis for a third country transfer, insofar as the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.
Xing is provided by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany

9.2 Contact options

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our supplier identification.

Data protection Officer:
Ingo Schröder
Bieberkamp 12b
58710 Menden
Germany
02373 9470030
privacy@jung.de

II. Further JUNG services
For the use of provided software and licenses
Technically necessary processing in JUNG apps
Processing for the planning and implementation of online conferences
Introduction

The protection of your personal data is of the highest priority for Albrecht JUNG GmbH & Co. KG (hereafter called: JUNG). This principle applies both to our website and our conventional services.
JUNG therefore collects and processes your data in accordance with the current data protection law, in particular the provisions of the German Telemedia Act (TMG) and the German Data Protection Act (BDSG). In so doing, JUNG follows the principle of data avoidance and data economy.
All of the data collected by users is treated confidentially. JUNG expressly states that personal data is not passed onto a third party.
Further analysis of your usage data is not carried out by JUNG without your consent.

1. Software activation of JUNG VISU PRO

The use of the JUNG VISU PRO product requires a software activation. The name, email address, product serial number, product characteristics and properties of the computer on which the product was installed are thereby recorded and transferred. The product characteristics identify the purchased JUNG VISU PRO product while the computer properties relate to features such as the CPU and operating system version. Further information about the users or other installed applications are not recorded.

2. Use of the JUNG VISU PRO Alexa Skills

As soon as you activate the JUNG VISU PRO skill, the following personal data is processed:
Name, description and ID of the devices which have been released for the skill to control.
Through the activation of the skill, Amazon can link the data of your Amazon account to the personal data of the skill. JUNG does not have any influence on this. Please take the data protection declaration of Amazon Alexa from this link: https://www.amazon.de/gp/help/customer/display.html?language=en_GB&nodeId=3312401
When you agree to the data protection declaration, JUNG saves the following data to enable the identification of the connection details.
Fulfillment of contract performance (MyJUNG username: normally your e-mail address, password) to compare with the MyJUNG portal
Implementation of technical functions (IP address, device UUID, device key (for unambiguous identification of your device
All users have the option at any time to revoke the consent to the processing of your personal data for the future. To do this, however, you must disable the use of the JUNG VISU PRO skill.

3. Use of the JUNG VISU PRO Google Assistant Action

As soon as you activate the JUNG VISU PRO action, the following personal data is processed:
Name, description and ID of the devices which have been released for the action to control
Through the activation of the action, google can link the data of your google account to the personal data of the action. JUNG does not have any influence on this.
When you agree to the data protection declaration, JUNG saves the following data to enable the identification of the connection details.
Fulfillment of contract performance (MyJUNG username: normally your e-mail address, password) to compare with the MyJUNG portal
Implementation of technical functions (IP address, device UUID, device key (for unambiguous identification of your device)
All users have the option at any time to revoke the consent to the processing of your personal data for the future. To do this, however, you must disable the use of the JUNG VISU PRO action.

4. Use of the SMART VISU SERVER Alexa Skills

As soon as you activate the JUNG VISU PRO skill, the following personal data is processed:
Name, description and ID of the devices which have been released for the skill to control
Through the activation of the skill, Amazon can link the data of your Amazon account to the personal data of the skill. JUNG does not have any influence on this. Please take the data protection declaration of Amazon Alexa from this link.
When you agree to the data protection declaration, JUNG saves the following data to enable the identification of the connection details.
Fulfillment of contract performance (MyJUNG username: normally your e-mail address, password) to compare with the MyJUNG portal
Implementation of technical functions (IP address, device UUID, device key (for unambiguous identification of your device))
All users have the option at any time to revoke the consent to the processing of your personal data for the future. To do this, however, you must disable the use of the SMART VISU SERVER skill.

5. Use of the Smart Visu Server Google Assistant Action

As soon as you activate the Smart Visu Server action, the following personal data is processed:
Name, description and ID of the devices which have been released for the Actioin to control
Through the activation of the action, google can link the data of your google account to the personal data of the action. JUNG does not have any influence on this.
When you agree to the data protection declaration, JUNG saves the following data to enable the identification of the connection details.
Fulfillment of contract performance (MyJUNG username: normally your e-mail address, password) to compare with the MyJUNG portal
Implementation of technical functions (IP address, device UUID, device key (for unambiguous identification of your device
All users have the option at any time to revoke the consent to the processing of your personal data for the future. To do this, however, you must disable the use of the Smart Visu Server action.

6. SV-Server remote access

You have already made some registration data available on our internet platform MyJUNG. You were already able to view the privacy statement when entering your data. Some of this data was retrieved again when configuring your system in this app. This is primarily used to make the services available that you have commissioned. You must enter other data to communicate with the systems in your network. We will clarify below which data we will process for which purpose and which rights you have regarding this.

Purpose of data processing
The processing of your data is necessary for the handling of contractual services. We process your data for the following purposes:
* According to article 6 paragraph l lit. b) of the EU GDPR based on the contract agreed with you:
Completion of the contractual service (MyJUNG user name: generally your email address, password) for alignment with the MyJUNG-Portal.
Supply of contractually ordered products and services (according to information and contract in the MyJUNG Portal).
Implementation of technical functions (Device UUID, Device Key (for unique identification of your device)
For safeguarding of internal communication in your network (IP address, subnet mask of your smartphone/tablet and your SV-Server, without alignment and transmission)
* According to article 6 paragraph l lit. a) of the EU GDPR based on the consent you have provided:
Transmission to our own customer platform “MyJUNG” for comparison with contractual data and identification of your user (necessary for enabling remote access) on your SV-Server (control and administration server), checking of the acquired system licences.
* Duration of the processing:
We only process your data for the period required to complete our contract or the relevant regulations of our relationship. The technical data containing personal information is stored until you use the service (or the product).

7. IPS-Remote

You have already provided some registration data on our MyJUNG Internet platform to carry out the buying process of IP-Remote. We will now explain what data we process for which purpose and what rights you have.

Reasons for processing
The processing of your data is necessary to carry out contractual services. We process your data for the following purposes:
* according to article 6 sect. I lit. B) of the EU-DSGVO based on the contract concluded with you:
Fulfilment of the contractual service (MyJUNG user name: generally your email address, password) for the buying process.
Supply of the products and services ordered in the contract (according to the data and contract in the MyJUNG portal).
Implementation of the technical functions (e.g. serial number, device key for the unique identification of your device, connection data (IP address of the house connection)
* according to article 6 sect. I lit a) of the EU-DSVGO based on the consent you have provided:
Transfer to our own customer platform "MyJUNG" for matching of the contractual data and identification of your user (necessary for approval of the remote maintenance) on your IP device to check the purchased licences.
* Duration of the processing: We only process your data for the period required to fulfil our contract or the relevant legal obligations. The personal technical data is only stored while you continue to use the service (or product).

8. Clever Config App

We do not collect any personal data in connection with the use of the “Jung Clever Config App”.
Only a statistical evaluation is collected via the app store which does not collect any personal data. We only obtain summarised evaluations which cannot be traced back to individual users and which inform us about the frequency and type of use. This anonymous and summarised data is used for statistical purposes and for the further development of the app.

9. Online-based Audio and Video Conferences (Conference tools)

Data processing
We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us. The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata). Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection. Should content be exchanged, uploaded or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards and other information shared while using the service. Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, and which we have listed below this text.

Purpose and legal bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.

Duration of storage
Data collected directly by us via the video and conference tools will be deleted from our systems immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected. We have no influence on the duration of storage of your data that is stored by the operators of the conference tools for their own purposes. For details, please contact directly the operators of the conference tools.

Conference tools used
We employ the following conference tools: GoToMeeting
We use GoToMeeting. The provider is LogMeIn, Inc., 320 Summer Street Boston, MA 02210, USA. For details on data processing, please see GoToMeeting's Privacy Policy.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here.
Execution of a contract data processing agreement
We have entered into a contract data processing agreement with the provider of GoToMeeting and implement the strict provisions of the German data protection agencies to the fullest when using GoToMeeting.

10. Appointment online

This website uses Calenso. Provider is Braincept AG, Neuenkirchstrasse 19, 6203 Sempach-Station, Switzerland, Europe (website: https://www.calenso.com).

We use Calenso to make appointments and group appointments bookable online. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

When booking an appointment, name, e-mail address and in some cases the telephone number are required. The information sent to us remains with us until you request us to delete it or until the purpose for which the data was stored no longer applies. Mandatory legal provisions - in particular retention periods - remain unaffected. If you prefer not to make appointments with us via Calenso, you can alternatively contact us by e-mail or telephone.

In addition, we have concluded a Data Processing Agreement (DPA) with Calenso. This ensures that Calenso will only use the user data in accordance with EU data protection standards for the sole purpose of processing the requests and will not pass them on to third parties.

For more information about Calenso and the data collected, please consult Calenso's privacy policy by clicking on the link below: https://calenso.com/datenschutz/

11. JUNG HOME app

In order to provide our services via the JUNG HOME app, we need the information listed below
Access rights that allow us to access certain features of your integrated. Location data, device number of your smartphone, camera.

Access to the device functions is required to ensure the functionality of the JUNG HOME app. If you use the JUNG HOME app, we collect the following personal data from you: usage data, IP address, device ID, metadata The processing of this personal data is necessary to ensure the functionality of the JUNG HOME app. If YOU access our JUNG HOME app, your behavior can be statistically evaluated with the help of certain analysis tools and analyzed for advertising and market research purposes or to improve our offers.

When using such tools, we ensure compliance with statutory data protection regulations. When using external service providers (processors), we ensure through appropriate contracts with the service providers that the data processing complies with German and European data protection standards. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR, your consent within the meaning of Art. 6 Para. 1 lit. a GDPR and/or - if a contract has been concluded - the fulfillment of our contractual obligations (Art. 6 Para. 1 lit. b GDPR). Google Analytics Firebase We use Google Analytics Firebase (from Google Firebase) to analyze user behavior.

The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Firebase includes various functions that enable us to analyze your in-app behavior. In this way, we can, for example, analyze your screen views, button presses or the effectiveness of advertising measures. We can also determine which functions within our JUNG HOME app are used frequently or rarely. For these purposes, Google Firebase stores, among other things, the number and duration of sessions, operating systems, device models, region and a range of other data. You can find a detailed overview of the data recorded by Google Firebase at: https://support.google.com/firebase/answer/6318039?hl=de The use of Google Firebase may require the forwarding of your personal data to the USA. The storage period for the data collected in this way is regulated as follows: Google Firebase is used to optimize this app and to improve our offers.

This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. You can find more information about Google Firebase at: https://firebase.google.com/ https://www.firebase.com/terms/privacy-policy.html

12. KNX Smart Panel 8 remote access

You have already provided some registration data on our myJUNG internet platform. You could view the privacy statement when entering your data. We will now explain what data we process for which purpose and what rights you have.
Processing purpose:
The processing of your data is necessary to carry out contractual services.
We process your data for the following purposes:
(according to article 6 sect. I lit. B) of the EU-DSGVO based on the contract concluded with you:
•   Fulfilment of the contractual service (myJUNG user name: generally your email address, password) for the buying process.
•   Fulfilment of the contractual service (myJUNG user name: generally your email address, password) to match the myJUNG portal.
•   Supply of the products and services ordered in the contract (according to the data and contract in the myJUNG portal).
•   Implementation of technical functions:
USER ID (myJUNG ID)
Licence status
Device serial number
Authentication data of connected devices
IP address
•   To safeguard internal communication in your network (IP address, subnet mask of your smartphone/tablet and your KNX Smart Panel 8).
•   Transfer to our own customer platform "myJUNG" for matching of the contractual data and identification of your user (necessary for approval of the remote maintenance) on your KNX Smart Panel 8 to check the purchased licences.
•   Processing period: We only process your data for the period required to fulfil our contract or the relevant legal obligations.
The personal technical data is only stored while you continue to use the service (or product).
•   Processing location:
All the data is stored exclusively in German data centres. We have concluded a contract with our suppliers to process orders in accordance with article 28 of the EU-DSGVO.

13. Contact possibilities and your rights

13.1 Your rights

Being the data subject, you have the following rights according to:

art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
to exercise the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest or
for establishing, exercising or defending legal claims;
art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
the accuracy of the data is contested by you;
the processing is unlawful, but you refuse their erasure;
we no longer need the data, but you need it to establish, exercise or defend legal claims, or
you have lodged an objection to the processing in accordance with art. 21 GDPR;
art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.

13.2 Contact possibilities

Data protection Officer:
Ingo Schröder
Bieberkamp 12b
58710 Menden
Germany
02373 9470030
privacy@jung.de

III. Modifications made to our pricacy police

This privacy policy is valid and has the status of May 11th, 2021.
JUNG reserves the right to modify our security and privacy arrangements as far as these modifications are induced by technological progress. In such cases, our privacy policy will also be updated accordingly. Therefore, please refer to the latest revision of our privacy policy available on our website.